Considering the original article didn't actually cite sources, just made stated that a manager claimed this, a customer claimed that, it'd be pretty hard for him to talk to the service manager.
Really? The original article lists sources like "Tesla’s Los Angeles area service center manager", "340th customer", etc. And it also includes an incident involving Elon Musk and J. Joost de Vries. I'd say there are enough sources listed there that someone could do some verification.
