I don't have a problem with them freezing accounts pending review, or with them going after fraud, etc.
What I do have a problem with is freezing accounts for 180 days with basically no input from their legitimate customers. Yes, I have had Paypal accounts frozen in the past. They are extremely trigger happy here and they do not work with their customers to unfreeze accounts or even get customer information for their review process. Every other processor I know of including ones which address high risk areas of processing (like porn sites), engages in such freezes largely on the short term while review is done in order to determine what steps need to be done in order to bring the site into compliance or terminate the account. In no case is money held for such a period of time or with so little feedback.
What I do have a problem with is freezing accounts for 180 days with basically no input from their legitimate customers. Yes, I have had Paypal accounts frozen in the past. They are extremely trigger happy here and they do not work with their customers to unfreeze accounts or even get customer information for their review process. Every other processor I know of including ones which address high risk areas of processing (like porn sites), engages in such freezes largely on the short term while review is done in order to determine what steps need to be done in order to bring the site into compliance or terminate the account. In no case is money held for such a period of time or with so little feedback.