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My son had a near-identical experience at Uni in the UK, except for 'pod' substitute smartcard.

For some reason, the laundry app would not run without crashing on his phone.

The Uni could provide a loadable smartcard for the machines - but they had run out. The machines did not work with regular credit/debit cards or NFC phones.

Result: For several weeks, son has to haul laundry on the bus to an off-campus launderette.



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