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I find it very hard to tolerate teams that say an issue isn't on them if they aren't pointing to evidence that indicates where they think the issue is. If you think it's not on you but it affects something within your responsibility, you're still on the hook until you prove it.


Nothing more fun than troubleshooting a fax machine incompatibility.

“It’s you, we’re receiving faxes from everyone else” (how would they know?)

“Nooo, it’s you, everyone else is receiving our faxes”




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