I'm not interested in aiding your search for a hypothetical case that will let you feel right. You asked if canceling the charge would be fraud in this case. I explained why it wouldn't be.
If you'd like to carry on getting screwed just because somebody put some lawyerese on a sign, feel free. That's what consumers do, I guess. But negotiation is a fundamental part of business. I'm starting business #5 now, and I've always been happy to make things right for a customer. If Best Buy is smart they'll do that here just like they do in the stores.
>You asked if canceling the charge would be fraud in this case. I explained why it wouldn't be.
Problem is I disagree with your premise, namely that an "attempt" to return something is good enough in the face of a policy that says "no returns". And then you come back and take my money anyways. WTF dude?
I'd love to see something that backs that up.
You're beyond negotiation at that point anyways - Money has changed hands and the transaction is complete.
Disagree all you like. I explained what fraud was. No misrepresentation = no fraud.
The transaction is definitely not complete just because you've given somebody your credit card number. Credit cards aren't cash; they serve an escrow function. Thus, the chargeback. And even if cash were paid, you still have recourse to the courts and the ocean of consumer protection law out there.
You're never beyond negotiation. Especially in a case like this, where there's not only the credit card company and small claims court, but an ongoing business relationship and a brand that the company would like to protect. You may decide not to negotiate, but that's a choice.
If you'd like to carry on getting screwed just because somebody put some lawyerese on a sign, feel free. That's what consumers do, I guess. But negotiation is a fundamental part of business. I'm starting business #5 now, and I've always been happy to make things right for a customer. If Best Buy is smart they'll do that here just like they do in the stores.