"4. Respond to criticism better, the customer is always right etc."
Keep in mind we're not paying for TNW - we're not "the customer".
(Having said that, without rewarding this poor behaviour with any more pageviews than necessary, it's not clear to me who _is_ paying TNW - I wonder if that 'cause their advertising roster is empty, or just 'cause they've geo-targeted me as being from the wrong side of the planet for their advertisers?)
Keep in mind we're not paying for TNW - we're not "the customer".
(Having said that, without rewarding this poor behaviour with any more pageviews than necessary, it's not clear to me who _is_ paying TNW - I wonder if that 'cause their advertising roster is empty, or just 'cause they've geo-targeted me as being from the wrong side of the planet for their advertisers?)