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It's a process:

- People want agency.

- Once people have comfort and trust that it does things right enough of the time, people no longer want agency.

That threshold varies task-by-task and person-by-person.



The tradeoff is more complicated:

Automation tech frees up time but takes away agency and opportunity in exchange.

Empowerment tech creates opportunity and increases agency, but it needs you to have time and resources, and these costs can easily increase existing gaps between social classes.


This was exemplified to me by the recent Tesla Full Self Driving trial that was installed on my car. When using it, my want of agency was constant -- it was excruciating to co-pilot the car with my hands on the wheel necessarily ready to take over at any moment. It was not "right enough of the time" for me.




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