> Whenever we interacted with them it would be a small chit-chat, exchange small updates (how's your son doing, is he married yet?) and then finally do the actual purchase. All of that is now gone. Every single interaction I have now with vendors is 100% transactional. I don't even know their names nor they mine.

Interesting note: economics would quantify this as a significant productivity increase. You can now get more tasks done per day!

Lesson: economics does not fully capture human values.