I feel that in this situation the balme is valid. Engineering was spot on until management threw it out the window as something in the way for making money.
They wanted to make things for sales, not for use. Usability is the side effect for sellable for them apparently: sometimes happen, sometimes not. While they were pushing on with sell sell sell sell sell, sell nooow! Instead of making something that is needed and is usable, so people would want to buy.
They wanted to make things for sales, not for use. Usability is the side effect for sellable for them apparently: sometimes happen, sometimes not. While they were pushing on with sell sell sell sell sell, sell nooow! Instead of making something that is needed and is usable, so people would want to buy.