> pretty sure safe travels is critical to maximum value to their shareholders

Well, it is... sort of.

Obviously you can't have Uber be a guaranteed way to be robbed by a highwayman, but when you've cleared out most taxis in a given city, you can start to dictate the terms by which customers accept your service.

And if that means including language in your ToS that shove your customers into a binding arbitration agreement [0] that effectively shield you from the risks of hiring incompetent or malicious drivers, well... that's what that means.

[0]https://www.npr.org/2024/10/02/nx-s1-5136615/uber-car-crash-...

you can rationalize your way around the issue all day but it still don't make it right.

Honest question, how do you (or amyone) propose to vet drivers? They require drivers license and car insurance registration, anything like a CDL would make being a driver prohibitively expensive. Their rating system already works as a good signal the few times Ive used uber.

> They require drivers license and car insurance registration, anything like a CDL would make being a driver prohibitively expensive.

Taxi companies made it work.

They just accepted less return on their investment than the tech bros behind Uber did.

i don't know, i don't work there. i'm just somebody who almost died because one of their drivers was a terrible driver. that sounds like a problem they should figure out. dude didn't even know how to change a tire, so start with "basic knowledge of car maintenance." and a basic ability to speak english would be a good bar to meet, too. they'll let anybody with a driver's license, car, and a heart beat drive on that app. there should be a higher barrier of entry. but idk, i don't work there. this is just my experience as consumer.

also, the US should be wayyyyy stricter on who we issue drivers license to. so many terrible drivers on the road driving these death machines.

If you have one big company with 10 bad drivers, you'll get a much worse impression of it than 100 companies each with one bad driver.

and your point is?

this just makes no sense bc the drivers are on all of the different apps. rework your formula.

mandatory retest every 5 years