Eh, the beef that I have is that I am already a paying customer. Why does it seem like I am getting subpar service in terms of delivery? I know it is a tired conversation on this forum, but corporations big and small do what they can do mess with experience to eke out few more cents from customers. It almost does not matter which industry one looks at, it is the same story; the only difference is typically how egregious things get[1].
