Well, it shouldn't be. You shouldn't tie your livelihood to a single unpaid account.
Or a single paid account. Being a paying customer in these situations buys you nothing.
Lots of things "shouldn't" be, but are, thanks to the tech industry.
Unfortunately, your response amounts to little more than, "Simply go back in time and do things differently!" In other words, you're not helping him.
Well, it shouldn't be. You shouldn't tie your livelihood to a single unpaid account.