You are 100% correct and the downvoters don't want to admit that there is NOTHING uniquely better about small business/companies vs big business/companies. Often big companies pay better, have better WLB, better safety/compliance, etc.
There's a reason Marx calls them the petite-borgeious.
> there is NOTHING uniquely better about small business/companies vs big business/companies
You don't think being an owner close to customers and employees has impact on the customer experience compared to being a cog in a corporate machine driven by metrics providing "customer service"?
Economies of scale allows for cheaper consumer prices, but at the cost of the middle class. The rise of Walmart is the death of small businesses and is a symbol the lost opportunity of The American Dream.
But we get more affordable stuff on average, so there is that. The continued loss of the middle class is bad for everyone, but you also can't blame consumers because they should find the lowest price.