Did you even finish the article? The end is all about the trade-off of when "a person in the middle is going to intervene".
In fact, the point of the whole article isn't that AI doesn't work; to the contrary, it's that long chains of (20+) actions with no human intervention (which many agentic companies promise) don't work.
In fact, the point of the whole article isn't that AI doesn't work; to the contrary, it's that long chains of (20+) actions with no human intervention (which many agentic companies promise) don't work.