I was tired of my mother always calling me for help with her laptop, so I bought her an iPad with 3G for Christmas. After two phone calls to get her into the swing of things, she's never called me for tech support again. She updates it when it tells her to, she uses it to navigate when she goes into town with her neighbour, she uses it to place orders for supplies when someone comes into her store to make a custom order. It's pretty great, all in all, and she's never once called me for help in two years.