The latter is not news, it's the way it has been for quite some time, not just for IT providers, but for businesses in general.
If you are running any kind of service, you should learn how warrants work in the country you are hosting in, come the time, if your service grows, eventually you will have to comply with an order.
If you want anything else you will have to design your system such that you can't even see the data, ala Telegram. And even then, you will get into pretty murky waters.
CALEA and courts have compelled companies to install systems that allow them to track/record targets' communications and data, even if their own systems weren't designed with such abilities in mind.
From[1]:
> USA telecommunications providers must install new hardware or software, as well as modify old equipment, so that it doesn't interfere with the ability of a law enforcement agency (LEA) to perform real-time surveillance of any telephone or Internet traffic.
If you are running any kind of service, you should learn how warrants work in the country you are hosting in, come the time, if your service grows, eventually you will have to comply with an order.
If you want anything else you will have to design your system such that you can't even see the data, ala Telegram. And even then, you will get into pretty murky waters.