People don’t really understand what this stuff means and create fucked up processes.
In a blame focused postmortem you say “Johnny fucked up” and close it.
When you are about accountability, the responsible parties are known or discovered if unknown and are responsible for prevention/response/repair/etc. The corrective action can incorporate and number of things, including getting rid of Johnny.
In a blame focused postmortem you say “Johnny fucked up” and close it.
When you are about accountability, the responsible parties are known or discovered if unknown and are responsible for prevention/response/repair/etc. The corrective action can incorporate and number of things, including getting rid of Johnny.