> I think the problem is identifying the superstar in the first place.
I'd look towards fashion - for example the Japanese clothing store Uniqlo [1]. Their stores are quite similar to Apple's in terms of layout and space, the way that they encourage you to come in and look around, and they always have helpful service on hand. The problem is Tadashi Yanai [2] is too rich and successful to leave his current post.
I see a parallel with Apple making (subjectively) luxurious electronic devices available at prices for the masses the way Uniqlo makes (subjectively) luxurious fashion available at prices for the masses. I grabbed a bunch of French linen shirts in Tokyo for ~25 AUD each (though the AUD was doing well against the JPY at the time).
Yeah this sounds more sensible, look for someone who can deliver the same experience… not for someone also successful selling electronics because all other electronic shops are fucking horrible (Especially Dixons which I haven't bothered to step into for nearly 10 years now)
I'd look towards fashion - for example the Japanese clothing store Uniqlo [1]. Their stores are quite similar to Apple's in terms of layout and space, the way that they encourage you to come in and look around, and they always have helpful service on hand. The problem is Tadashi Yanai [2] is too rich and successful to leave his current post.
I see a parallel with Apple making (subjectively) luxurious electronic devices available at prices for the masses the way Uniqlo makes (subjectively) luxurious fashion available at prices for the masses. I grabbed a bunch of French linen shirts in Tokyo for ~25 AUD each (though the AUD was doing well against the JPY at the time).
[1] http://en.wikipedia.org/wiki/Uniqlo [2] http://en.wikipedia.org/wiki/Tadashi_Yanai