I don't fully understand the connection between your two paragraphs. It's not inconsistent for the language to be too complicated for it to be a good change.
I'm also not totally convinced that someone not using a language regularly means their view on it being too complicated must be invalid; I would fully expect someone who views it as too complicated to try to avoid using it, and there are enough people doing that, it might be a cause for concern. That doesn't necessarily mean they're right, but without further context it also doesn't mean their opinion isn't relevant.
I'm also not totally convinced that someone not using a language regularly means their view on it being too complicated must be invalid; I would fully expect someone who views it as too complicated to try to avoid using it, and there are enough people doing that, it might be a cause for concern. That doesn't necessarily mean they're right, but without further context it also doesn't mean their opinion isn't relevant.