Not a joke. It's just true.

It doesn't matter if it's a joke. The non-technical manager or VP making this purchase will not understand it and will expect poor treatment from this vendor, an expectation that will be reinforced by numerous other things on this page. There is no reason to include it at all.

It doesn’t read as if they actually care about broad appeal, given their plain refusal to accommodate traditional procurement processes

So they're only interested in taking on customers who are OK with being treated poorly?

Anyone who can’t deal with their procurement process isn’t a customer.

There’s nothing remotely unusual about being selective about who or how to bring on new customer in B2B sales.

Their preference is for more simplicity than normal —- many businesses make it much harder

To me it signals honesty. But this is a subjective judgement. It really sounds like you subjectively disliked the page, and you're trying to present that dislike as objective fact. It really annoyed me the way you kept changing your argument to justify that. Why not just say "I dislike their marketing copy, it rubbed me the wrong way" and leave it at that?

I'm confused by this comment. Is it not obvious that everything I've said is my opinion?

Not everyone feels the need to hedge everything they say with "to me..." and "it really sounds like...".

> It really annoyed me ...

I have no idea what you expect me to do with that information.

> you kept changing your argument

I'm not sure what you're referring to. Are you talking about the joke/not-a-joke thing? I didn't change my argument, I dismissed a shallow objection to an irrelevant detail. My point is that regardless of why the driver quality was included on the page, customers are going to take it the wrong way. Yes, that is my opinion, because apparently that needs to be explicitly stated.

Everyone else who disagreed with me seems to have understood all this so I don't know what the source of your confusion is.

> It seems that you work a lot with managers who have no clue what they are buying and why.

There are certain quirks of this platform's user base that always make me laugh. For example, HNers absolutely love to imply something condescending about the other guy's workplace in order to make their point.

Watch this, I can do it too: Working with managers who make $65,000 (or $10 million) purchases with no more due diligence than reading a marketing page and clicking "Buy it now" is not the flex you think it is.

I was involved in it-related deals on both purchasing and selling sides. Sums involved were larger than both numbers you mentioned.

And I honestly see almost no correlation between the amount of negotiation involved, and value received.

Some of the most useful things we've integrated were either free or meant that only the "buy it now" button had to be clicked.

Some of the absolutely worst systems I had to work with were purchased after making a call to that "let us know" number.

This tiny guy is mostly saying that he doesnt have the time for enterprise bla-bla. I am not sure he can organise enterprise sales with this attitude but can definitely relate to it!