This company is part of the portfolio of a $trillion+ transnational corporation. The idea that we can't judge them, when they clearly have more resources than 99% of other companies on this planet, doesn't hold up to any scrutiny.
Why defend a company that clearly doesn't care about its customers and see them as a money spigot to suck dry?
The OP clearly never says we can't judge them. He was speaking to how the uptime is measured. I'm not saying I agree or disgree with the OP but at least address the argument he's making.
Why defend a company that clearly doesn't care about its customers and see them as a money spigot to suck dry?