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> What's the harm in keeping the bug open?

Conversely, what's the harm in closing the bug? (As long as you don't lock or delete it, I agree that's bad.)

People focused on the work often interpret "open" to mean "requires work" and "closed" to mean "no planned work" in which case keeping an unreproducible bug open is dishonest because it falsely implies that someone might continue to work on it.

Whereas people focused on the problem often interpret "open" to mean "not fixed" and "closed" to mean "fixed" in which case closing an unreproducible bug is dishonest because it falsely implies that it's no longer a problem.

Neither seems right or wrong as long as everyone on the project agrees which interpretation you're using.



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