Yeah fair points, I don’t really know the people you’re describing. My demographic wants a really good car, as comfortable and headache-free as possible, and would be happier if no one knew it was pricey. I was considering an X because of the supposedly better suspension, better ergonomics for kids/more passengers, and slightly better third row, but I think they’ve generally not focused on them enough in recent years, and the doors seem like a bit of a maintenance nightmare. So yeah, I guess it DQ’d itself a bit.
> As a sidenote, when you describe mobile service to fix a flat tire and roadside assistance, you are literally describing AAA.
Haha do they come to your garage for routine maintenance? If so, I need to have another look at them. My point was that it’s a packaged experience that adds up to be pretty delightful, with a minimum of work on my part.
> These are not dealerships that are generally unpleasant, they aren't exactly your local Hyundai franchise.
Last dealerships I have experience with are Mercedes and BMW, same shit, different veneer, arguably douchier salespeople.
While I agree that at home service a convenience perk and won’t deny you that, Tesla (and Rivian/Polestar/Lucid or any of those other smaller brands) are only doing that service at home because they have to, because there aren’t service networks in place and people won’t buy their cars if they have to drive multiple hours to find a service technician.
I think problem with coming to your house for routine maintenance is that a shop is a proper environment for service. They have things like car lifts and equipment that are not mobile. In that sense I’d rather my car just be a car that can be serviced by the dozens of mechanics and dealerships that are located within 5-10 miles of my house.
I would also point out that this mobile service setup is not convenient if you don’t own your own private garage with ample space to work in. If you park on the street, in a lot/public garage, or have a really tight condo garage you’re SOL then. Many condo and apartment rules don’t even allow you to do car maintenance in the place where you park.
What happens if your parking space is on an incline? Or when you’ve got weather like snow and rain, where being inside a proper shop versus out in a parking spot would not be ideal?
All of these variables are why a dedicated shop makes sense. Tesla would absolutely go that route and end if they sold as many vehicles as Toyota.
As far as dealer salespeople, you only interact with them, what, once every 10 years to buy a car? Or less if you’re financially frugal.
> As a sidenote, when you describe mobile service to fix a flat tire and roadside assistance, you are literally describing AAA.
Haha do they come to your garage for routine maintenance? If so, I need to have another look at them. My point was that it’s a packaged experience that adds up to be pretty delightful, with a minimum of work on my part.
> These are not dealerships that are generally unpleasant, they aren't exactly your local Hyundai franchise.
Last dealerships I have experience with are Mercedes and BMW, same shit, different veneer, arguably douchier salespeople.