Have to disagree - lived in Seattle 2 years, have also lived in Vancouver, Toronto, Ottawa, SF, and NYC - Seattle's transit is by a very wide margin the worst out of that bunch.
It's serviceable for some contrived use cases, but a long, long, long, loooong way from "fantastic".
I lived in Belltown first, and then Capitol Hill (right along the Broadway corridor) - both transit experiences were pretty shitty.
The transit is serviceable during off hours, but during rush it is an absolutely, completely unmitigated clusterfuck. All buses leading out of downtown are at crush capacity, and the ridiculous rule that back doors can't be opened means that at every stop there is a massive pile of human bodies as people towards the back shove and squeeze their way to the front to get out - only to run into crowds of people outside trying to get in.
If you work in the central business district, and live in one of the nicer "trunk line" neighborhoods, and you can stagger your work hours to avoid the worst of the inhumanity of Seattle transit during rush hour, you can get to work pretty well. If any one of the three conditions is not met, commuting via transit is going to be absolutely dreadful.
The only place I've ever experienced transit worse than Seattle was in the industrial slums of London, Ontario.
Uh...but the original rule at elimination of the ride-free zone was that you can get off ONLY at the rear of the bus.
There were drivers who were enforcing this with an iron fist.
They've since backed off, but it's pretty clear that the people making the rules at King County Metro do not ride the bus.
Also, unless the attendants with portable scanners are present, you can't enter the back of the bus unless you're willing to cheat -- it's a double-edged sword.
The issue with the free ride for me was when you were on a bus that was leaving/had left the free ride area, you had to exit the front so that you could pay. That was a major pain in the ass on a full bendy-bus.
Eliminating the free-ride zone has solved all the problems from my perspective. I see no issue with only allowing people to enter at the front; it doesn't cause any hassle as far as I have seen. I guess it would be an issue if you really felt the need to sit at the back?
to expand on jlgreco's point, not only are you now allowed to get off in the back it is strongly encouraged. Advertisements as well as signs on the bus itself tell you to get off in the back, and in my experience everyone does. Even though it's only been a couple months, bus rides are noticeably faster.
You are correct about rush hour busses out of downtown being absolutely packed though. While it can be an unpleasant ride, passengers are very rarely turned away.
It's serviceable for some contrived use cases, but a long, long, long, loooong way from "fantastic".
I lived in Belltown first, and then Capitol Hill (right along the Broadway corridor) - both transit experiences were pretty shitty.
The transit is serviceable during off hours, but during rush it is an absolutely, completely unmitigated clusterfuck. All buses leading out of downtown are at crush capacity, and the ridiculous rule that back doors can't be opened means that at every stop there is a massive pile of human bodies as people towards the back shove and squeeze their way to the front to get out - only to run into crowds of people outside trying to get in.
If you work in the central business district, and live in one of the nicer "trunk line" neighborhoods, and you can stagger your work hours to avoid the worst of the inhumanity of Seattle transit during rush hour, you can get to work pretty well. If any one of the three conditions is not met, commuting via transit is going to be absolutely dreadful.
The only place I've ever experienced transit worse than Seattle was in the industrial slums of London, Ontario.