How can the contents of a package "drop" out of the package and then be routed to the wrong place? Sounds like 18th century postal service going on there...
Boxes, packages, letters etc. can get ripped and shredded by processing machines and conveyor belts and truck doors, etc.. I've gotten remnants of destroyed letters delivered before. Given the huge amount of mail moving through the system, even a small percentage experiencing accidents can amount to a large number of damaged items. The insides of these things don't always stay inside all the way through their trips, basically.
An online community I used to frequent had a Christmas card exchange every year, with roughly 200 people participating. One year, someone's cards made it to almost nobody, because apparently the envelopes that came with the cards were garbage. I got a swell torn-up front of an envelope in a plastic bag in the mail, and so did most everyone else on the list.
No, but it is Hawaii. They may not be backwards, but within a few days visiting there I saw people on the job at two different locations taking a pot break.
