Though I can't speak to the internal politics of Microsoft, I can say that as a gamer I don't remember ever getting upset at the pain points the author listed. Granted, I'm coming from a technical background (as are most people here), so I'm obviously not in the perspective of the small child the author sometimes takes in the picture captions. However, I feel there's a tension between the complexity of an application and the affordances it provides. To use one of the author's examples, choosing where to save an update (a useful affordance to have, I think) requires that the user suffer a bit more complexity. In my experience, the xBox doesn't manage this complexity poorly.
That being said, the author has a strong point in regards to the indie game market. Game development could and should be as simple as it is on Android because the platform's support is there... it's just locked behind layers of legal and financial obstacles. I'd love to see an xBox Live market where indie games are strongly promoted, and I can't imagine the cost to Microsoft would be strong enough to outweigh the revenue gains they'd make if they took a percentage of sales.
Really? Every time I try to use my Xbox, I have to deal with the idiotically slow UI. Seriously, if I press the Xbox button, it pops up a grey rectangle, and takes several seconds to load in details. The dashboard is cluttered with ads (although only one tile is labeled so).
Browsing games to buy on the Xbox itself is painfully slow. Many, many, seconds, just for simple screens to load.
This guy totally nailed the reason I don't start up my Xbox as often as I'd like: It's annoying to get into. Once I'm in a game, it's _usually_ OK, although the slow saving thing is jarring. But the thought of it starting up, asking to update and reboot (usually 2 or 3 times in a row) - ah screw it.
That being said, the author has a strong point in regards to the indie game market. Game development could and should be as simple as it is on Android because the platform's support is there... it's just locked behind layers of legal and financial obstacles. I'd love to see an xBox Live market where indie games are strongly promoted, and I can't imagine the cost to Microsoft would be strong enough to outweigh the revenue gains they'd make if they took a percentage of sales.