To the public, with no technical background, it is very reasonable to question someone's opinion in a domain they have no certifiable expertise or experience in.
He worked for the NSA. If that does not count as certifiable experience, I'm not sure what does?
Additionally, if the public really believes he is incapable of the job because of his lack of formal education, why is there not more questioning going on as to why the NSA hired him in the first place? Why were they were paying him so much money (reports from $120-200K per year) for a job that he is not even able to do?
He worked for the NSA. If that does not count as certifiable experience, I'm not sure what does?
Additionally, if the public really believes he is incapable of the job because of his lack of formal education, why is there not more questioning going on as to why the NSA hired him in the first place? Why were they were paying him so much money (reports from $120-200K per year) for a job that he is not even able to do?