If you want to provide a given level of service then say so. Is it 1Gbps up/down with a 1TB/month transfer limit? (That's less than three hours per month at 1Gbps, FWIW.) Is there no guarantee of performance, so you get 1Gbps sometimes but only 100Mbps when the network is congested? Spell it out. Just saying "no servers" is a cop out that lets them cancel service for half their customers whenever they please because so many people are going to be violating it, probably without even knowing it.