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He complained the Internet has “created this notion that anyone can have whatever they want at any given time. It’s as if the stores on Madison Avenue were open 24 hours a day."
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And this idiot gets paid millions of dollars a year!
I didn't see your response until this had fallen off my "comments" list, and since I'm sure very few people will read this comment now, I'm going to forego the detailed response.
You can catch me via email (check my profile) and I'll take a SWAG at an answer; if you find the answer remotely compelling, I'll turn it into a blog post and thank you for the prod.
And this idiot gets paid millions of dollars a year!