Ah I see you're saying that keeping secrets may motivate clients to pick someone other than you, and potentially increase competitiveness if the market presence of 'secret keepers' is minimal.
I think it's pretty tricky to consider that a real 'effect', as if the alternative companies kept secrets then it would be just as bad.
I think it's pretty tricky to consider that a real 'effect', as if the alternative companies kept secrets then it would be just as bad.