Two things people need to keep in mind when using PayPal.
1) The company functions as an uninsured bank while essentially skipping the label thereby giving itself a legal loophole to function as it pleases. However, unlike a bank, you can't get to an actual human being in a timely manner unless you're dealing with hundreds of thousands of dollars or even millions. You're simply not important enough and PayPal is big enough that none of your complaints will really make a dent.
2) PayPal puts a value on risk. Your perception of this risk may be markedly different from PayPal's, however it is still there and if you trip over that threshold, you will be shut down with extreme prejudice. Projects like Mailpile function in a different world than even digital goods of a few years ago. You're not really donating for a product, but the expectation of a service which will, hopefully, come to fruition. The risk threshold set by PayPal is still under the older digital goods model which is an ill fit for Mailpile to begin with.
Those two aren't the only reasons why no one should use PayPal, but keep in mind that nothing you do, show or even consider reasonable matters to them as it's their assessment that ultimately holds sway. You're dealing with a banking megalith with an equivalent responsiveness.
1) The company functions as an uninsured bank while essentially skipping the label thereby giving itself a legal loophole to function as it pleases. However, unlike a bank, you can't get to an actual human being in a timely manner unless you're dealing with hundreds of thousands of dollars or even millions. You're simply not important enough and PayPal is big enough that none of your complaints will really make a dent.
2) PayPal puts a value on risk. Your perception of this risk may be markedly different from PayPal's, however it is still there and if you trip over that threshold, you will be shut down with extreme prejudice. Projects like Mailpile function in a different world than even digital goods of a few years ago. You're not really donating for a product, but the expectation of a service which will, hopefully, come to fruition. The risk threshold set by PayPal is still under the older digital goods model which is an ill fit for Mailpile to begin with.
Those two aren't the only reasons why no one should use PayPal, but keep in mind that nothing you do, show or even consider reasonable matters to them as it's their assessment that ultimately holds sway. You're dealing with a banking megalith with an equivalent responsiveness.
Do not use PayPal.