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Affirming both your experience and the parent poster's.

The worst place I worked, in terms of these factors, had cubicles with an open side behind the employee, all kinds of employees side by side, and a high-traffic aisle on the open side of the row of cubes.

So, you're trying to ponder some data structure or where to put a method, and people from different departments are holding loud conversations in the aisles, rapping on steel columns as they walk by, letting their phones blare obnoxious ringtones at top volume, holding speakerphone meetings in their cubes - then a co-worker walks up quietly behind you, pops a can-top, and when you jump, laughs and says "oh did I wake you up". Soon you're so frazzled that you can't focus on anything, just being on edge all the time wondering how long you have until the next startling interruption.

And the managers can't be convinced that this has anything to do with productivity. Anything said about it is interpreted as whining about trivial details, and gets an answer like "everyone has the same conditions, maybe you should work somewhere else".

Pretty soon I did. And that organization still has no clue.



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