This has actually become the most compelling thing about Amazon for me. I've been a Prime member since the start and Amazon has taken care of me without question even when it's not entirely "their" problem (stolen packages, marketplace sellers, my own mistakes).
Also, a not entirely well known benefit of Prime is the option to share the free 2-day shipping benefit with four family (They call it "household member", but no need to have the same address) members.
This has actually become the most compelling thing about Amazon for me. I've been a Prime member since the start and Amazon has taken care of me without question even when it's not entirely "their" problem (stolen packages, marketplace sellers, my own mistakes).
Also, a not entirely well known benefit of Prime is the option to share the free 2-day shipping benefit with four family (They call it "household member", but no need to have the same address) members.