Can you share any of your Trello workflow? We still have trouble sometimes making everyone happy with our current Trello workflow, I'd be really interested in hearing how you organize your cards!

Sure! The basics are that each team has their own board and chooses a Trello board layout that most closely matches their workflow.

Generally, we'll start with new work on the left side of the board and completed work at the right side of the board; this roughly resembles a kanban board. The standard columns are:

Ready/Next (backlog) -> Doing -> Done

* Ready/Next are the top items from the backlog (usually a separate Trello board just so only active items are on the primary board) that are next in the queue

* Doing is work-in-progress

* Done is completed work (of course :))

Some teams also use additional columns for:

* Blocked - Work that is blocked on something else. In planning meetings and standups these are called out so we can unblock the items as quickly as possible

* Shepherding - Work that is mostly coordinating cross-team efforts. These items generally don't take up alot of active cycles of the "Shepherd" but they are an additional context switch throughout their work

* Interrupts - Usually this is called something else, but the gist is that some teams track operational items separately. For example, if support escalates a support ticket to an engineering team, the trello card referencing the ticket and any troubleshooting info will end up in one of these columns

As for ensuring that the Trello boards are up-to-date, many teams have standups and walk through their Trello board and confirm that it's consistent with reality.

Thanks! I guess we're not too far off, I think it's the last step we've been doing poorly -- team-specific checkins to make sure the board is accurate.

Slack is replacing Hipchat for us