One of my duties as an IT manager in a big enterprise a few years back was running an install group. 7-10 FTEs, two trucks and lots of budget for rental vehicles and expenses. Most of their job was installing servers in the field and arguing with landlords about specific requirements we had (ie, 30 amp electric service, a/c in the closet, certain types of locks, etc)
Today? The office's admin calls whomever the preferred telco partners are and gathers quotes for internet service. That group is gone.
Also, never underestimate the cost of bureaucratic waste. In the place I work in now, I can probably jot down 6-10 names whose main work functions could be replaced by pull down menus on a webpage. When you outsource parts of your business, those functions tend to go away.
One of my duties as an IT manager in a big enterprise a few years back was running an install group. 7-10 FTEs, two trucks and lots of budget for rental vehicles and expenses. Most of their job was installing servers in the field and arguing with landlords about specific requirements we had (ie, 30 amp electric service, a/c in the closet, certain types of locks, etc)
Today? The office's admin calls whomever the preferred telco partners are and gathers quotes for internet service. That group is gone.
Also, never underestimate the cost of bureaucratic waste. In the place I work in now, I can probably jot down 6-10 names whose main work functions could be replaced by pull down menus on a webpage. When you outsource parts of your business, those functions tend to go away.