Another angle: this is why I shop at Amazon, and make a point to buy items fulfilled by them directly.
Any time I have had a problem with an Amazon item, they have made it insanely easy, and cheap, for me to get a new one.
With the Kindle 2 (first one with the directional nub) the screen was VERY fragile. I used the official case but just putting it in my bag caused the screen to crack 3x in a year. When this would happen, I'd call Amazon and they'd have a new one on my doorstep the next morning. Then I'd use that box to send the old one back, no questions asked. Sure I could have been a fraudster and probably could have somehow kept 2 Kindles, but I appreciated the customer service.
[Aside: no I'm not just an idiot, the Kindle 2 really was that fragile. I've had a Kindle of every generation and never broken any other screen, but broke that one 3x].
Any time I have had a problem with an Amazon item, they have made it insanely easy, and cheap, for me to get a new one.
With the Kindle 2 (first one with the directional nub) the screen was VERY fragile. I used the official case but just putting it in my bag caused the screen to crack 3x in a year. When this would happen, I'd call Amazon and they'd have a new one on my doorstep the next morning. Then I'd use that box to send the old one back, no questions asked. Sure I could have been a fraudster and probably could have somehow kept 2 Kindles, but I appreciated the customer service.
[Aside: no I'm not just an idiot, the Kindle 2 really was that fragile. I've had a Kindle of every generation and never broken any other screen, but broke that one 3x].