It's almost like upper management went out of their way to irritate employees and customers? I had a manager literally follow me out the store trying to get me to buy a cell phone. I never understood the Tie requirement--it's a electronics store? I applied in high school, but lasted one day with a angry local manager.(I don't blame the local manager--he had two, or three jobs at the time). I knew the problem was that upper management was stuck in the 50's; much like Sears?