I have had a case of an Uber driver not really wanting to drive me to Marina del Ray from downtown LA. He gave me a low review (this was back when there was the bug that let you see your rating).
The biggest problem I have with Uber is that some of the drivers are so pleasant and professional that I hate not being able to give them an extra tip. Maybe I should figure out how to do that.
That doesn't stop Lyft from accepting tips. I think Uber is just pushing back against tipping culture out of a desire to hypersimplify their user experience. It's a noble goal, but there's still a huge amount of pro-tipping social inertia in places like the US, which ends up making the process more complicated as people just tip in cash instead.
The biggest problem I have with Uber is that some of the drivers are so pleasant and professional that I hate not being able to give them an extra tip. Maybe I should figure out how to do that.